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10 JULY 2020 – UPDATE

We are following all ‘COVID-19 Secure’ guidelines to make shopping with us as safe as possible.

The Garden Centre is open 10am – 4pm Mon to Sat and 10am – 3pm on a Sunday.

Cafe Gallery is open similar hours but will stop serving hot food at least 45 minutes before closing. At the cafe entrance, please wait to be seated whilst we sanitise tables between service and once seated wait to be called up to order at the till. The NHS track and trace QR code must be scanned or alternatively your details provided at the till when ordering.

The number of customers allowed into the shop at one time will be monitored and restricted when necessary.

Children are permitted under supervision – social distancing rules must be adhered to at all times so we request adults must hold the hand of any small child under their supervision. We reserve the right to ask families to leave if strict adherence is not maintained.

Many of our concessions are open but may have added protocol instructions which you will be required to adhere to, in keeping with their own restrictions on space, health restrictions, etc. Please telephone them or check their individual websites for details.

We are only taking card payment during this time. Cash will not be accepted.

Trolleys and baskets are sanitised between customers for your protection so please return these to the front of the shop after use.
All customers will be offered hand sanitiser on arrival and at the cafe entrance.

We have erected perspex screens around the tills to create the social distancing required to protect both you and our staff.
Please observe the rules for payment at the tills.

In the cafe you will be called up to order and pay. Please note the wearing of a face covering is mandatory throughout the shop and can only be removed when seated in the cafe. Masks must be worn when ordering food.

For safety reasons, only our disabled toilet is open to customers for the time being.

 Thank you for your continued patience throughout this time and enjoy your visit!

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